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Alcatel

Alcatel OmniPCX Office
Alcatel (ALCATEL) is an international group company with operations in more than 130 countries around the world, mainly focusing on the fast-growing communications field and the Internet market. Alcatel specializes in voice / data exchange technology, Internet products, high-speed access products, land and Submarine fiber optic networks and intelligent network systems are in the world's leading position. Alcatel is the number one customer switch supplier in Europe and has also developed rapidly in the North American market. Alcatel is recognized as the pioneer of voice / data integration technology. .
Alcatel has always been committed to the Small and Medium Enterprise (SME) market. Alcatel's Office products have been listed as the world's leading SME voice communication platform, and more than 10 million lines of corporate communications equipment have been installed. Alcatel OmniPCX Office Group Telephone Switch It is a comprehensive electronic communication application.It is the only solution that can provide multiple functions in a single communication package.It can not only meet your current needs, but also support your future needs.It is an integrated set Modular solution
    Key Features and Benefits of Alcatel OmniPCX Office
    Alcatel OmniPCX Office
  • OmniPCX Office comprehensively manages users' Internet, voice and data services in a single system, suitable for 6 to 236 voice users
  • Integration concept
  • Makes system installation, maintenance, and use very simple. It is fully pre-configured and very reliable. All application capabilities have been embedded in the system: secure shared Internet access, E-mail server, LAN infrastructure and its business , Computer telephone integration technology (CTI), call management (embedded personal assistant and voice mail, internal mobile communication, etc.). The conclusion is: this is a cost-effective product.
  • Modular structure
  • Allows your system to be fully configured according to your needs, and can be upgraded and expanded as your business grows and develops. We have customized this product to give you all the features you need and your business development capabilities. OmniPCX Office The modular structure of the system includes the software key of the system so that it always provides you with the best required business. Alcatel OmniPCX Office grows with you. As your company grows, if you need additional features, add terminals or expansions OmniPCX Office capacity. By adding modules, cards in slots, and using special software keys, you can enjoy additional services and new applications, and also increase your capabilities.
  • Open design
  • Another feature of Alcatel OmniPCX Office. Alcatel adopts the open Linux operating system. This is a widely adopted operating Alcatel OmniPCX Office group telephone exchange system in the computer industry. Linux is a reliable, powerful and very stable operating system. Linux and a large number of The application is compatible and particularly suitable for Internet services, integrating the major Internet communication protocols (CSTA, TAPI, IP, etc.). This means that Linux is open to many optional applications, including those provided by Alcatel and its third-party application vendors. Developed application tools.
  • Modular structure
  • Alcatel OmniPCX Office enables e-commerce communication-the Internet, voice, and data integration and direct access to the majority of SMEs.
  • This modular and integrated product solution is convenient for volume purchase, customized configuration, simple maintenance, and easy upgrade and expansion. This simple and powerful structure consists of a chassis, a circuit board, and a software key.
  • In order to fully fit the size of your company, OmniPCX Office provides 3 different racks (racks 1, 2 & 3), the entire system uses a set of software. In order to fully meet the needs of your company, the capacity of OmniPCX Office can be expanded, just Arbitrary combination of 3 types of racks, and use of up to 3 chassis combinations. The system has been designed to be stacked or installed in a chassis. Three chassis can be stacked to form a unit or the chassis can be transferred into a 19-inch chassis in.
  • LAN solutions
  • When a local area network (LAN) is essential for sharing information, peripherals, workgroup applications, the Internet, and VOIP, Alcatel OmniPCX integrated LAN switching is the best choice for small and medium-sized offices and business organizations. Its Fast Ethernet technology improves The performance of the local area network allows the forwarding of large files, the easy use of databases, and access to multimedia applications
  • Integrated LAN solution
  • Alcatel OmniPCX Office's integrated LAN board enables fast Ethernet switching. Each port has a throughput of up to 100Mbps, can easily forward large files, use databases, and access multimedia applications. 10 or 100Mbps automatically senses all ports and automatically detects connected devices Run speed without any settings
  • The Alcatel OmniPCX Office integrated LAN is modular and provides a cost-saving solution with 8 to 175 ports. The LAN board is embedded with uplink ports to further expand the network through other switching or using off-the-shelf hubs
  • LAN business
  • Alcatel OmniPCX Office's built-in DHCP server can automatically and dynamically assign IP addresses on the LAN. This allows easy installation of new IP devices on the LAN without any manual setup.
  • file server
  • Alcatel OmniPCX Office's built-in file server can share files and data. The file server provides a universal address book and a personal address book for each user. In this way, SMEs can optimize IT investment and provide professional-grade voice and data communication facilities
  • Remote Access Server (ISDN RAS)
  • Alcatel OmniPCX Office provides ISDN RAS service, remote users can use the headquarters' voice and data applications. This access is secure and reliable, and it provides the ability to work together efficiently.
  • Voice Solution
    Voice over IP (VoIP)
  • Alcatel OmniPCX Office is a naturally integrated VoIP device. It is based on a call server running the LINUX operating system and manages IP phones or IP soft phones that directly access the data network. In order to authorize access to traditional Phone network (ISDN trunk, analog phone), OmniPCX Office also provides integrated Media Gateway. The call server and media gateway follow the H323 protocol and are responsible for managing standard H323 devices and working with Alcatel or Non-Alcatel devices are interoperable.
  • IP relay mode
  • By integrating voice into the enterprise data WAN, your company can reduce long-distance phone charges between the two locations. Through OmniPCX Office's WAN connection or directly through an external router, phones can access the WAN. Fax machines are also compatible with access networks (H323 / T38 Compatible). OmniPCX Office reduces the communication cost between networks with its ability to provide transparent services.
  • Regardless of the connection method, OmniPCX Office provides ISDN overflow and backup mechanisms as an option (using ARS) to ensure that phone calls are transmitted with high voice quality.
  • IP telephony applications
  • Thanks to the OmniPCX Office's call server, your company can use LAN to transmit voice and data, and also maintain advanced phone features to simplify the internal wiring system. Use the OmniPCX Office embedded Dynamic Host Configuration Protocol (DHCP) server to relocate or add The IP phone only needs to be plugged into the data connection socket on the Ethernet network.
  • OmniPCX Office supports all IP telephony devices:
  • IP Reflexes: A full range of integrated IP phones makes phone communication simple and transparent through IP networks.
  • IP PIMphony: A softphone that installs PIMphony basic, Pro and Team software on a multimedia PC and works in IP mode.
  • H323 device: A standard H323 device or any PC with H323 software (for example: Microsoft NetMeeting).
  • Your company's employees may work full-time or part-time. They may work from home or remotely, and they can all enjoy the benefits of remote IP telephony. The remote IP phone is managed by the headquarters-based call server as if it were at headquarters. Use the same phone function. When the voice traffic between the two places is very large and the voice quality must be guaranteed, a manageable data link (leased leased line, IPVPN) is a good method. The connection will be used for non-recurring remote ends For workers or mobile operators, the OmniPCX virtual private network will ensure the security of communication.
  • Mobile communication
  • In today's business environment, the mobile capability of the communication process is a crucial component. The mobile communication capability within the company is the key to improving employee productivity and customer satisfaction. Alcatel's DECT products-Mobile Reflexes series Products that provide all the advantages of a top-level communication system. OmniPCX Office plus basic components can provide mobile communication within the enterprise. In addition, many functions have been integrated to make it optimized and easy to use: improved ergonomics Design, larger graphic display, built-in speaker, headphone jack, etc.
  • Phone application business
  • Phone application business Alcatel OmniPCX Office provides you and your business partners with the latest phone services. The system provides numerous features, including embedded voicemail, personal assistants, automatic attendants, team features, etc. In short, everything makes your Not only are phones smart, they are also very friendly.
  • Personalized greeting
  • Embedded personal assistant When a Reflexes phone user leaves the desk, the personal assistant function can provide callers with 5 different purpose options: voicemail message, go to GSM mobile phone, external phone connection, internal secretary phone, telephone service This flexible call rerouting feature is readily available and easy to manage.
  • Powerful voicemail Built-in powerful voicemail, the storage capacity can be expanded from basic 20 minutes (chip storage) to 200 hours (hard disk storage). Because voicemail is considered a basic necessity in today's business communications, it is applicable For any user, any phone, even a PC with PIMphony, this provides the friendliest and most comfortable use environment.
  • Smart and friendly business
  • Teamwork Alcatel OmniPCX Office is very suitable for teamwork. It provides traditional "manager-secretary workgroup functions, provides manager call filtering and filtering, provides manager-secretary direct calls and mutual telephone status monitoring. It also provides the ability to create a single phone number The possibility of a working group (for example, the external telephone number of the sales department), provides a number of functions, such as: phone status monitoring (you can know the status of each phone in the group on your digital phone) Incoming calls from any of the phones), broadcasting (speaking to a group through the speaker), notification of unanswered calls, etc.
  • Call filtering When voicemail is on, you can listen to the remaining voice messages and choose whether to take notes and start a conversation directly.
  • Call logs can record ongoing conversations online, recording conversations into your own voicemail for playback multiple times.
  • Dial by name Dial by name is the most intuitive dialing method when you call. You always know the name of the person you want to call. In some cases, you may not know his / her extension or phone number. To call him / She uses a natural and easy dialing method to enter his / her name directly on the keyboard, and you can talk to her.
  • Intelligent business practical three-party conference call, fast call transfer, voice guidance for any phone, flexible digital phone soft key and context-sensitive icon prompts, all of which make you feel that all phone functions are not only highly intelligent And it also looks very kind and friendly.
  • System welcome
  • Greetings What kind of greetings external callers can get reflects the degree of professionalism of a company. Alcatel OmniPCX Office provides various greeting functions to optimize the welcome reception for callers.
  • Greetings can be personalized or based on workgroup or company-wide programming
  • Create up to 8 greeting messages
  • Greetings can be managed by time period (working time, noon break time, evening work time, etc.), or can be selected according to the busyness of the called phone
  • System detects fax messages automatically
  • Music / message hold When the caller is waiting to connect to the call, the system provides music or message hold function. The inherent 16-second music hold (free copyright) is available, and the music hold can also be customized to 2 minutes of music (reachable using hard disk) 10 minutes of hold music or messages).
  • Automated Attendant
  • The automatic attendant function allows you to welcome your guests or partners 24 hours a day. It also provides valuable help for your operator during peak working hours. You can also use this advantage to broadcast relevant information, for example, to inform work Time or send advertising message.
  • Cost-effective business
  • Automatic Route Selection (ARS) When your company uses public network access from multiple operators or multiple services provided by multiple operators, ARS automatically analyzes phone numbers and selects the appropriate route for the call at the lowest cost No matter which access method (direct or indirect), connection type (analog or digital) and the type of phone used, ARS automatically selects the most cost-effective route according to the date and time. This means that the system can make full use of the current fierce Favorable factors for price differences in the competition of the telecommunications market.
  • Metering solution Alcatel can provide a wide range of billing plans to meet your special needs, from stand-alone integrated plans (Alcatel Elitecost) to server-based plans (with Alcatel OmniVista 4760 up to 250 extensions, or even up to 3000 Extension).
  • lcatel OmniPCX Office-provides two types of commercialization proposals:
    ● E-commerce solutions
  • This solution allows you to experience the full capabilities of OmniPCX Office. It provides Internet and data convergence services plus comprehensive telephone communication features.
  • As an Internet professional solution, it provides:
  • Shared Internet Access: Enable all LAN users to share an Internet connection and optimize resources.
  • Secure and controlled access: Use integrated firewalls and proxy servers to protect and control Internet usage.
  • Efficient and optimized email communication: thanks to OmniPCX Office's embedded email server.
  • IP Virtual Private Network: Simple, cost-effective, and flexible Internet-oriented solution for remote users and decentralized networks.
  • Intranet site: Simple and efficient sharing of information among employees.
  • As an IP and data infrastructure, it provides:
  • LAN switching and services to enable IP infrastructure to support voice and data.
  • LAN service to easily manage a LAN with a DHCP server that automatically assigns addresses to PCs and IP phones.
  • File server to easily share files and data.
  • As a telephone communication solution, in addition to the Internet and data services, OmniPCX Office also provides you with the best data communication services available on the market.
  • ● Business solutions
  • This solution brings together Alcatel's various expertise in telephony. OmniPCX Office as a voice solution will make your phone equipment one step ahead of your competitors. Due to this well-thought-out mature solution, it will also continue to Updated and enriched.
  • Workplace: OmniPCX Office allows your phone and PC to work together, providing the most effective communication tool for your workplace.
  • Mobility: The OmniPCX Office mobility solution can provide you with the same service anywhere, as if at your desk.
  • Career greetings: OmniPCX Office can handle your incoming calls (such as personal assistants, voicemails) when you are unable to answer them. Call centers are the solution to better handle incoming calls and improve customer greetings.
  • IP telephony and VoIP: Benefit from the latest innovations in communications. OmniPCX Office delivers voice over Internet protocols.
Alcatel OmniPCX Office

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