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Hotel wireless WIFI network solution

People's work and daily life are more and more inseparable from the Internet. People also want to be able to access convenient and fast wireless networks anytime, anywhere to facilitate handling of work or daily life. Therefore, the construction of hotel wireless WIFI networks has become the same industry. The soft power of competition. Wifi signals are good and fast, and the guest experience is good; on the contrary, Wifi signals are poor and intermittent, which not only affects the hotel's reputation but may also cause a decline in occupancy rates.
From the perspective of hotel customer groups, most of them are business travellers, tourists, and temporary guests. This type of population depends on the Internet to a greater extent, on the one hand, for office needs, and on the other hand for online entertainment. Therefore, hotel wireless network construction needs There are three main problems to be solved: network speed and stability, and network security. In the specific application process, hotel wireless includes the following specific requirements:
1. High-speed Internet access in hotel rooms and conference rooms, office security <br> The competition in the hotel industry has transitioned from competing hardware to an era of improving customer satisfaction through software facilities, such as high-speed wireless network coverage in guest rooms to meet customer office, leisure and entertainment Therefore, whether to deploy wireless, whether wireless is fast, and whether bandwidth is guaranteed for key business such as office has become a reference indicator for customers to judge the quality of hotels. Especially for many business guests, their demand for wireless office is particularly strong On the other hand, in recent years, more and more hotels have begun to undertake various industry conferences, forums, summits, trainings, etc. With the popularity of wireless terminals, the network use in conferences is increasing, and high-density access However, the wireless network may not meet the needs of business people for network stability and speed. Therefore, whether the meeting room is covered by high-speed wireless will determine the customer's choice.
2.Wireless ordering in hotel restaurants and leisure areas <br> In order to improve the efficiency and accuracy of ordering and try self-service, the hotel has introduced waiter terminal ordering and intelligent customer self-selection in the dining area and leisure area. This innovative ordering method brings business innovation to the traditional catering industry and increases customer satisfaction. In order to ensure the stable and fast operation of the wireless ordering system, it is necessary to ensure that the wireless signal covers no dead ends and is in all locations Signal strength and access speed must be guaranteed.
3. Hotel advertising promotion and marketing <br> Hotels will invest a lot of money in advertising and marketing each year. Compared with traditional print advertising platforms, WIFI platforms are more directional, more targeted, and have higher customer viscosity. If you can combine WIFI with Advertising promotion and marketing on the platform can greatly increase the return of WIFI construction. Utilizing the advertising effect of the WIFI platform can significantly improve the hotel's marketing capabilities while reducing marketing costs.
I. Challenges for hotel wireless coverage
1.The Internet speed is too slow, but Wi-Fi has become a place for customers and complaints. <br> For ordinary guests, hotel wireless can easily access the Internet for entertainment, which may include online videos, P2P downloads, large-scale online games and other online behaviors. And this high traffic consumption behavior will cause other customers to access the Internet very slowly and experience a very poor experience. For many business guests, they need a network to communicate and work on business trips, and the demand for wireless office is particularly strong, which requires office business. Obtained key guarantees, and when their Internet speed is preempted by other downloads, when normal needs cannot be met, a large number of complaints will be generated, or other hotels will be chosen.
At the same time, most existing WiFi networks use the open 2.4GHz frequency band, which will be subject to a lot of interference. In addition, hotels will generally deploy the operator Wlan, which will cause stronger interference. In this case, interference will cause packet loss and delay. Actual transmission rates are often not guaranteed.
2.Various attack methods and threats to wireless security <br> Internet security has always been the most worrying issue for hotel guests. Unlike wired networks based on physical ports for security defense, hotel wireless is everyone exposed in the coverage area In front of us, there will inevitably be security threats of account theft and illegal access. In addition, mobile applications are emerging endlessly. If customers connect to WiFi through mobile terminals and then perform illegal operations through WiFi, such as distributing illegal speech on the network, browsing illegal websites, etc. Will bring great legal risks to wireless networks.
3. The wireless marketing ability is weak, and the investment cannot be converted into commercial value. <br> Now the hotel wireless WiFi construction basically stays at the stage of network connectivity. The wireless construction is often only to provide a usable wireless network, and how to use the hotel WiFi platform to carry out Advertising marketing is still a problem that needs to be solved. In this way, wireless investment cannot be converted into productivity that creates business value, and wireless investment becomes a low-yield investment.
Hotel wireless solutions
1. Security policy:
1.Support multiple user authentication mechanisms such as pre-shared key, portal, SMS, WeChat, and QR code;
2. Support access permissions based on user identity, terminal type, geographical location, time and other different usage environments;
2, wifi acceleration mechanism:
1. Through the unique protocol stack acceleration technology, change the transmission mechanism of the wireless network to improve the network transmission speed;
2.Effectively avoid self-interference and improve wireless access quality through intelligent load balancing, radio frequency optimization, and intelligent channel selection;
3. Support intelligent identification and traffic control strategies for application types, URLs, and Internet behaviors, and give priority to ensuring business office and normal Internet experience;
3. Operational and value-added marketing strategies:
1.Personalized Portal page push supports all terminals (mobile phones, tablets, laptops, etc.) to access the wifi network, adopts web authentication portal method, guides users to customized web pages (brand promotion, event promotion, product display, etc.), and allows for Smart phones, tablets, and laptops push different content separately, and the guidance is divided into three steps: welcome page, login page, and merchant page, which can display a variety of different pictures or text.
The operator can centrally manage the web authentication pages of all the stores, and can independently display different content, such as: theme introductions, special promotions, honor image promotion, etc., and can also display advertisements of cooperative merchants, etc.
2.Multiple login methods When customers are in the mall, they can connect to the mall's wireless wifi without a password. When the customer opens any network triggering medium, they will jump to the welcome page of the authentication system. Click on the Internet to jump to the login page. You can get verification codes, WeChat and other methods to get online through mobile phone authentication, eliminating the tediousness of customers asking for wifi passwords, improving the user's online experience, and improving the standard services of the mall. Hotel wireless WIFIHotel wireless WIFIHotel wireless WIFI
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